Shipping Policy
U.S. Delivery Coverage and Timing
Orders are delivered only to addresses in the United States, and standard shipping is free for every order. Processing is scheduled for 1–2 business days, and delivery travel after shipment is generally estimated at 4–6 business days. To keep each step understandable, this section explains the choices and responsibilities accompanying U.S. shipping; customers have a practical reference before contacting support. Processing estimates exclude weekends and U.S. In the circumstances described, public holidays. For clarity, weather, carrier networks, incorrect addresses, seasonal volume, and circumstances beyond reasonable control can cause delay. Every shipped order includes tracking details communicated to the contact channel entered during checkout.
Changes Before Shipment and Help After Delivery
A full and correct U.S. At the relevant stage, delivery address is required at checkout. In practical terms, reach us immediately about an error; changes depend on the order's fulfillment status. For clarity before action is needed, this section records the standards governing delivery changes and shipment issues; the next step remains readily identifiable. An order may be cancelled before shipment. Where applicable, after it has shipped, requests are governed by the Refund Policy. Tell us about a lost, damaged, incomplete, or incorrect delivery at support@munchkinquay.shop or 512-994-9357. For the applicable request, we will investigate and arrange the remedy that applies.
Merchant Information
Business name: munchkin
Trade name: munchkin
Email: support@munchkinquay.shop
Phone: 512-994-9357
Physical address: 61 Willow Ave, Poughkeepsie, New York, 12603, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).